What Is the Expert Knowledge Feature in LiveX AI Agent?

Expert Knowledge serves as an advanced control panel for enhancing the accuracy of your agent's responses to customer inquiries.

With this feature, you have the ability to fine-tune and guide your agent's interactions, ensuring they are both precise and beneficial. It's like having a set of specialized tools that allow you to 'coach' your agent, making it more attuned to your business dynamics and customer communication.

Whether your goal is to improve customer service, increase lead capture, or ensure your agent upholds your brand's image effectively, Expert Knowledge provides the means to achieve these objectives with expert finesse, without requiring extensive technical knowledge.

 

Note: You can also include images and videos in the answer section of the Expert Knowledge. Use the following markdown format:

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