Integrating with the Zendesk Sunshine API through the LiveX AI dashboard allows for seamless customer data management. Follow these steps to set up your integration.
Step 1: Access My Apps
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Navigate to the My Apps section.
Step 2: Create a Zendesk API
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Click on Create a Zendesk API.
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Follow the tutorial embedded in the pop-up window to complete the setup.
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Configure authentication and permissions as needed.
Step 3: Set Up Sunshine API
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After creating the Zendesk integration, click on it.
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In the right corner, locate and click on "SUNSHINE API SETUP".
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Follow the on-screen instructions to complete the setup.
Once completed, your Zendesk Sunshine API integration will be ready to use within the LiveX AI dashboard, allowing for efficient customer data management and interactions.
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